When a serious incident, accident or near miss occurs, understanding the 'why' is critical to preventing it from happening again. Our ICAM (Incident Cause Analysis Method) investigation service provides a structured and systematic approach to do just that. ICAM goes beyond surface-level analysis to identify the root causes and contributing factors, helping you understand the complex interaction of organisational, human, and environmental factors that led to the event.

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Why Choose an Independent Investigation?

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In the wake of a serious incident, an independent investigation provides a crucial layer of objectivity and impartiality. Internal investigations can sometimes be influenced by organisational pressures, unconscious bias, or a focus on blame rather than learning. As an independent third party, we are not clouded by company politics or preconceived notions. We provide a fresh perspective, ensuring the investigation is thorough, credible, and focused solely on finding the truth and delivering actionable solutions.

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Key Benefits

• Identify True Root Causes: We use the ICAM methodology to uncover the systemic issues, not just the individual actions, that contributed to the incident.

• Objective & Impartial Findings: As an independent investigator, we provide a neutral and credible analysis, which is essential for both internal learning and external regulatory scrutiny.

• Actionable Recommendations: Our detailed reports provide clear, evidence based recommendations designed to prevent recurrence and strengthen your management systems.

• Enhanced Safety Culture: By focusing on the system rather than individual blame, our investigation process encourages open communication and a culture of continuous improvement.

• Demonstrate Due Diligence: A robust and independent investigation shows a proactive commitment to safety, which is vital for legal and regulatory compliance.